Job Description

Purpose: The Facility Monitor maintains safety and security at Passages to Recovery residential facilities and performs/documents the front-line duties that keep the facility in compliance with Passages to Recovery contracts, licenses, and accreditations. Facility Monitors ensure that residents participate in treatment and follow the facility’s rules, regulations, and procedures. Facility Monitors interact with residents daily and set a powerful positive example with their behavior and as part of an interdisciplinary team within the facility, Facility Monitors offer important observations and insights that help all staff, providers, and residents alike the support and information they need to successfully return to their communities while being proactive in maintaining facility security, assisting with client needs, and supporting the treatment team regarding direct safety and security concerns.

Essential Duties and Responsibilities include, but are not limited to:

• Staff all duty posts in the facility and maintain ongoing security and safety, as determined by job requirements and/or direction of Facility Manager.
• Perform front office duties, such as entry-exit procedures, answering phones, and maintaining daily logs.
• Daily documentation within shift reporting, email, and/or incident reporting.
• Verify identification and register all visitors and vendors.
• Conduct pat-down, personal searches, both clothed and unclothed for residents and their belongings, as required.
• Conduct searches of residents’ rooms, common areas, and the outside building perimeter, as required.
• Administer on-site drug and alcohol tests to residents, as required.
• Verify and record all medications brought into the facility via shift reporting
• Perform and document security protocols, such as a minimum of four physical head counts per eight-hour shift and hourly security checks throughout the facility.
• Communication between incoming staff and/or shift(s), as to all information they need to know to maintain safety, security, and compliance within the facility.
• Communicate, as required, any changes in a resident’s status, such as paroles, revocations, and escapes.
• At designated times, observe and document distribution of medication to residents during assigned medication times.
• Engage with residents and become attuned to unusual behavior or other signs that indicate potential for relapse, instability, escape, or other infractions.
• When necessary, counsel and support residents who appear to have difficulty following their individualized service plan, and/or notify their case manager, therapist, or facility manager.
• Observe, record and report any infractions of the facility’s rules, regulations and procedures that residents commit via detailed incident reporting and/or direct email communications.
• Verify and document completion of resident detail duties;
• Prepare, maintain and send all written documentation and reports as required, and ensure that documentation and reports are timely, complete, clear and accurate. (ex. Escape, revocation, and medical)
• Distribute and document the distribution of resident approved funds, when applicable;
• Conduct daily employment verifications at each shift, through telephone consultations with residents’ current employers.
• As necessary, accompany residents to medical appointments and other activities in the community;
• Oversee weekend meal preparation by residents, when applicable.
• Maintain a positive, professional, and respectful relationship with all residents;
• Participate as a member of the interdisciplinary team that evaluates residents’ progress on their individualized service plan, when applicable
• Establish and maintain an atmosphere of trust and accountability in which residents can focus on their recovery, learn to abide by the facility’s system of rewards and sanctions, and develop the life skills they will need to succeed in the community.

Additional Duties may be assigned as required.

Requirements:

• Must be willing and able to work all shifts including midnight shifts, to work a shift rotation, and remain on duty if a monitor is unavailable for their shift and/or does not arrive on time and/or at all.
• Must be prompt and dependable.
• Must be able to establish and maintain appropriate professional boundaries (including confidentiality);
• Must be able to maintain a professional appearance and demeanor.
• Must be able to follow direction, solve problems, and work effectively as part of a team;
• Must be comfortable dealing with people who are in treatment and who are justice-involved.
• Must be mature, grounded and sensible in a variety of situations. This may include dealing with people in occasional emotional, mental or physical distress.
• Must be able to enforce rules in a firm yet supportive manner;
• Must be able to speak and write clearly.
• Must be computer literate and proficient with Microsoft Office Word and Outlook;
• Must be able to guide and instruct facility residents in all applicable rules, regulations and procedures in accordance with the Resident Handbook.
• Must have good interpersonal skills and be able to establish and maintain professional boundaries with residents.
• Must be able to create and/or maintain routine records, logs and reports;
• Must be able to learn relevant rules, regulations and procedures of the facility, including applicable requirements of licensing and accreditation.
  
   

Education and/or Experience: An associate degree or the equivalent of 60 college credits in a related field is preferred. A high school diploma or GED equivalent is required. Experience working with incarcerated and/or treatment populations is strongly preferred.

Certificates, Licenses, Registrations:

• Must have or have ability to obtain current ACT 33 & 34 Clearances.
• Must be able to obtain additional clearances as required.
• Must annually complete all training hours required by Passages to Recovery licenses, contracts, and accreditations.
• Possess or ability to obtain valid PCB certification within one year of hire.
• Preferred – valid Pennsylvania driver’s license.

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